This cause applies to any situation that you can’t hear the sound but the video plays normally. Besides, you’d better not download files from unverified and suspicious sources. It most likely occurs if there once has an accidental interruption when you download, transfer or convert a file. However, if the element in the package for playing MKV files doesn’t work or it is damaged, you may also meet there is no sound on MKV files during playback. The codec package on PC can help you to decode and play media files. For Windows users, the versions before Windows 10 don’t offer native support for MKV files and although Microsoft has made up for this defect on Windows 10, it still fails to play MKV files with the DTS audio codec. Your Media Player Doesn’t Support MKV FileĪlthough MKV is a common file format, it’s not widely used as the industry standard and there are many media players and platforms that don’t support MKV files.
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